Question 1

What is YallowBox?

Accepted Answer

YallowBox is Singapore's first ever bespoke matching renovation portal, committed to matching homeowners with their most suitable interior designer in Singapore.

Question 2

What is bespoke matching?

Accepted Answer

Bespoke matching is an effective, tailor-made matching strategy that is uniquely adopted by YallowBox. Homeowners can share their specific requirements and features with us. From there, YallowBox will match the homeowners with their suitable IDs based on detailed requirements made by the homeowner.

Question 3

Why should I use YallowBox?

Accepted Answer

Finding Interior Designers can be quite tedious and time consuming as homeowners struggle with finding the right ID.
Here at YallowBox, we can free you from the hassle of searching for the most suitable ID. We will match you with the ones that best fit your requirements, saving you from any unnecessary work. 
Best of all, it is FREE for homeowners who seek our services!

Question 4

What makes YallowBox different from other renovation portals?

Accepted Answer

YallowBox offers you with Bespoke matching, where you can state your specific requirements, concerns, viewpoints, and additional special features to our IDs.
E.g. Eco-friendly or safe environment for elders and/or juniors living in the house.

Question 5

How can YallowBox gurantee the quality and service from the Interior Design firms?

Accepted Answer

To ensure reliability from our partnered Interior Designers, we will do background checks etcetera before commencing partnership and recommending them to homeowners.

Question 6

What perks do I enjoy for using YallowBox?

Accepted Answer

Not only are our services free, homeowners are entilted to a $30 NTUC gift voucher if they meet up with 3 or more Interior Designers. Furthermore, homeowner can redeem for YallowGift if you sign up a renovation project of minimum $20,000 in value with any one of our participating Designer.

While stock last. Terms & Conditions Apply.

Question 7

Is the service for YallowBox free?

Accepted Answer

Yes our service is free for homeowners looking for services from interior design companies.

Question 8

How long before YallowBox will contact me after submitting my request for renovation?

Accepted Answer

We will contact you within 2 working days from the time we receive your request.

Question 9

How will YallowBox choose the ideal Interior Design company for me?

Accepted Answer

We will match you based on your requirements, estimated budget and location. This ensures that your renovation journey will be smooth, convenient, and hassle-free till the end.

Question 10

How many IDs will I be recommended?

Accepted Answer

You will be recommended an average of 5 Singapore Interior Design companies.

Question 11

Can I submit a request if my key collection is more than 6 months away?

Accepted Answer

You may submit your request to us even if your key collection is beyond 6 months. However, we may not link you up with any IDs at the moment due to the extended house key collection period.  Do let us know your key collection period and we will re-engage with you again when approaching 6 months to your key collection.

Question 12

Will the renovation cost be more expensive if I use YallowBox?

Accepted Answer

Looking for your ID through YallowBox will not increase your renovation cost as the proposal is submitted to you directly by each individual interior designer. We do not take commissions from the IDs should you choose to engage them.

Question 13

If my renovation budget is low, will I be limited to fewer interior designers?"

Accepted Answer

As long as your budget fulfills our minimum amount for renovation projects, your choices will not be affected.

Question 14

Can I still submit my request if my budget is below the minimum SGD$10,000?"

Accepted Answer

As interior design companies generally cater to larger project scopes, it will, unfortunately, be inefficient for them to take up projects which are too small. Hence, we do not encourage homeowners with small partial requirements to use our platform.

Question 15

Can YallowBox fix appointments for me with selected IDs?

Accepted Answer

Yes. Our customer service officers will contact you for verification upon receiving your request and fix appointments for you with the IDs if so required.

Question 16

What is the renovation journey I would expect after submitting my enquiry?

Accepted Answer

We will be calling you for verification within 2 working days to find out your requirements for the renovation, allowing us to bespoke match you with your most suitable IDs. The IDs would then contact you to arrange for appointments afterwards. 
Upon the first discussion, the ID will work out the design proposal and quotation. You can compare with other IDs before making the final decision. After a month, YallowBox will contact you for feedback on the IDs.

Question 17

How long on average will the entire renovation project take?

Accepted Answer

Depending on the size of your house and the scope of your renovation, on average, it will take between 8 - 15 weeks in the current Covid-19 situation.

Question 18

Is it compulsory to choose any one of the interior design companies recommended by YallowBox?

Accepted Answer

No, there is no obligation for you to engage any of our recommended interior designers even after meeting up with them.

Question 19

What do I expect upon meeting my chosen Interior Designer?

Accepted Answer

Your chosen ID will propose the design layout and suggest suitable materials or features for your home renovation. At the same time, IDs will also advice on the pricing and provide you a non-obligatory quotation.

Question 20

Do I need to meet up with all reccommended IDs by YallowBox?

Accepted Answer

You are encouraged but not required to meet up with all the recommended IDs. However, we provide homeowner a $30 NTUC voucher if you meet up with three or more of our recommended IDs

Question 21

How do I claim my $30 NTUC voucher?

Accepted Answer

You can claim your voucher upon meeting up with at least 3 or more of our recommended IDs and filling up this form https://www.yallowbox.com/claim-my-voucher
YallowBox will mail you the gift voucher upon succesful verification.

Question 22

How do I redeem YallowGift?

Accepted Answer

Just go to this url : www.yallowbox.com/yallowgift. Fill up the form and perform the required actions. Remember to obtain the Redemption Code from your designer!

We will verify your entry and send you the redemption instruction right after that!

Question 23

What is the difference between IDs and contractors

Accepted Answer

IDs work with homeowners to understand your requirements and offer professional advice, interior design ideas, and project execution. Contractors only follow strictly to the instructions of homeowners for a particular job and do not provide project management services or interior design concepts.

Question 24

Can I find contractors from YallowBox?

Accepted Answer

Our portal does not cater to contractors at the current moment.

Frequently Asked Questions